Reference

mpogalaxy Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an mpogalaxy account, use the mobile lobby, or check DANA, OVO, GoPay and QRIS status.

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CONTACT ROUTES

Help With Privacy Policy Requests

A clear contact route helps when you want to ask about personal data, cookies or a wallet reference. Start from the support path attached to your account and include the phone number or email used at registration. We use those details to locate the right record without asking you to send a wallet password or full payment credentials.

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Account privacy request

Use the account support path to ask what personal data is linked to your phone verification. We may request an account check before discussing records or applying a change.

Wallet reference check

For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date through support. We use that reference to check status without requesting your wallet login details.

Cookie preference help

If cookies behave differently on mobile and desktop, tell us your device path and browser setting. Our support team can explain the related Privacy Policy choice and next step.

DATA PRACTICES

How We Handle Account Data

We keep this policy practical by tying each data category to an account action you can recognise.

Data collection

We collect registration details, phone verification results, sign-in events and device signals needed for account access. We also receive payment references from DANA, OVO, GoPay, QRIS and bank transfer activity.

Cookie choices

Cookies can remember a sign-in state and help connect your mobile browser session to the correct account. Your browser settings control some cookie choices, and support can clarify their policy use.

Account security

Phone verification and account checks help us distinguish your access from an unfamiliar device. Never send a password or wallet PIN in a support message, even when asking about privacy.

Payment records

A wallet or bank reference may be kept to reconcile a requested account action. We use the reference and status, not your private wallet password, when checking DANA, QRIS or virtual account activity.

Retention questions

Retention depends on the record type, account needs and applicable local requirements. Ask through support which category applies to you, and we will explain why it remains stored or can be removed.

Change requests

You can request access, correction or clarification for personal data connected with your account. Include your registered contact detail, and we may verify ownership before making any account record change.

Privacy Policy Questions For Indonesia

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They explain the records behind phone verification, wallet checks, cookies and support requests without asking you to share sensitive credentials. If your case is unusual, use the account contact route so we can check the specific record.

It covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer activity.

No. We use payment references and status details to match an account action. Do not send a DANA, OVO, GoPay or QRIS password or PIN through support.

Open the support path linked to your account and request access to your personal data. Include your registered phone or email, then complete an ownership check before records are discussed.

Yes. Send a correction request through account support with the affected detail and your registered contact. We may verify your identity before changing phone, sign-in or payment-reference records.

Cookies can keep a mobile browser session connected to your account and remember selected settings. Browser controls affect some choices, while our policy explains how each cookie category is used.

The period depends on the record, account reconciliation needs and local requirements. Ask support about a specific DANA, QRIS, virtual account or bank transfer reference for a tailored answer.

The page is available for account questions, but access or eligibility for the service depends on local law. Where local law permits, our current policy wording applies to your account activity.

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